Progressive retailers Continuously Innovate to keep a competitive edge

Retailers need to look at how they innovate and develop at scale if they are to successfully transition from their legacy positions, simplify and reduce costs.

Retailers must look at the future with “new eyes”, the old successes don’t count. Innovation must be lean and agile, as well as exploiting legacy strengths and capabilities within the business.

World Class retailers orchestrate the Value Chain and master Operational Excellence end to end

Stores represent a major logistical operation in themselves. Optimizing space, flows and on-shelf availability whilst providing a great in-store experience for the customer – all delivered with at the lowest possible end to end cost.

Each location showcases the Brand. Consistent execution is a must for service, reputation and customer advocacy.

Optimisation of the supply network, distribution centres and omni-channel fulfilment operations remain key opportunity areas for most retailers, with advanced IT/ digital solutions and automation enabling core processes and driving a new wave of augmented progression.

High performing retailers take care of the people and Human Dynamics

People are at the heart of any retail business. Engagement and empowerment are key ingredients for performance and the success of any change programme.

From high employee satisfaction to brand ambassadorship, EFESO use a participative approach to help retail managers create their own action plans and deliver together with their teams.

EFESO can support complex and challenging retail programmes. We bring specific retail expertise and know-how in change progression and human dynamics.