CUSTOMER FIRST

Customer Service, Speed, Agility and Innovation are key words as well as success factors of the modern cosmetics industry.

The Cosmetics sector is in continuous evolution

Every year there is a >30% increase in the number of new products launched onto the market.

Consequently, Operations must quickly adapt to a new industrial scenario, more and more complex, unpredictable, dynamic.

Furthermore, the coming of digital has recently accelerated all the processes and shortened the Customer-Supplier distance.

Even with the integration of the digital solutions, the main challenge for the cosmetic sector to deal with is to respond to every customer, everywhere in the world, in a very quick and more and more customized way.

EFESO has been assisting the most important cosmetics companies for over 25 years, developing a deep knowledge on the specific characteristics and criticalities in the sector, therefore EFESO is the ideal partner that can help clients face the hard challenges of the coming years.

WHAT'S NEW IN THE INDUSTRY

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FOCUS AREAS FOR COSMETICS

As EFESO we are focused on being a partner to our clients supporting them on their progression journey. We believe that a trust relationship is the key for this and that you can only achieve this with industry expertise, “glocal” presence and a flexible support approach. We also do this by not pushing ourselves to the front, but acting more like an energiser for change.

Want to know more about our tooling?

Watch the Digital PCS video

YOUR PARTNER FOR THE INDUSTRY

  • Stefano Erba

    Stefano Erba

    EFESO France Stefano graduated with an Honours Degree in Chemical Engineering from the Politecnico di Milano. He is also a JIPM Master…
  • Ariadne Garotti

    Ariadne Garotti

    EFESO Brazil Ariadne Junqueira Monteiro Garotti earned a bachelor´s degree in business administration from Pontificia Universidade Católica de Campinas (PUCC) and an…
  • Mario Galassini

    Mario Galassini

    EFESO Group Mario has 24 years of experience in consultancy. He initially built experience and competencies in manufacturing excellence in multinational companies,…
  • Andrew Harte

    Andrew Harte

    BSM EFESO Andrew Harte, Principal Consultant and Real Lean Operations Manager, is an expert in designing and implementing operating systems using the…
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Our leading people that partner with our clients to help them navigate business issues and achieve high value improvements.

DELIVERING TANGIBLE RESULTS

Recent proof of how we partner with our clients to help them navigate business issues and achieve high value improvements.